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Latest revision as of 20:44, 23 March 2021


1. One-off license fee

  • The license fee is a one-off fee, and entitles you to use a particular version of the product in one single Shraepoint site for an unlimited period of time which has the maximum specified number of users.
    • You can always upgrade to a license which supports an unlimited number of users, and you only pay the difference.
    • You can always upgrade to a higher license, and you only pay the difference.
    • You have a one year guarantee that covers errors of the product.
    • You have the right to obtain Minor Releases of the products: e.g. if you have obtained a license for version 2.0.0, then you have access to version 2.0.1 but not to 2.1.0.
    • If you want to get access to new major releases, then you require the Software Insurance.

2. Software Insurance

  • The Software Insurance entitles you to obtain all releases of the software product that are published during a calendar year.
    • You pay the fee per year. At the end of the year, the contract automatically extends by another year.
    • During that time you obtain access to all minor and major releases.

3. Bug fixing support

  • The Support Contract is valid for one year and gives you a priority access to bug fixes.
    • If you face a problem with the product you enter a support inquiry into the DIQA Ticket System. The DIQA team starts with the assessment and assigns the issue to the classes: 1) blocker 2) major 3) normal.
    • We start working on Blockers within 8 hours (during normal business times in Germany, Major Bugs during 2 work days and Normal Bugs during 1 month.
    • the support contract automatically extends by another year.

4. Fees

  • The following table lists the fees excluding value added tax.
  • one-off fee yearly fee
    license fee - -
    Software Insurance - -
    Support - -
    total: - -

5. Your company

  • We send you an offer by email. Please enter your email address and name of the company. You can make your decision on the basis of our offer.
  • EU Dataprotection Terms

* Mandatory fields.