Difference between revisions of "Blog/Boost document findability with tags in O365"

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{{BlogHeader
 
{{BlogHeader
|Titel=O365: Boost document findability with tags
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|Titel=O365: Boost document findability with autotagging
|News image=Datei:Packshot-quadrat.png‎
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|News image=File:EasyTaggingText.png
 
|Publication date=2020/09/01
 
|Publication date=2020/09/01
|Published=0
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|Published=1
|Keywords=ISO9001:2015, Wissensmanagement
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|Keywords=sharepoint, office 365, o365
|SEO-Description=Wie setzen Sie das strukturierte Wissensmanagement gemäß ISO 9001:2015 um? ⇒Lesen Sie hier!
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|SEO-Description=Automatic document tagging boosts your document findability? ⇒reade more!
|Description=Die aktuelle Fassung von ISO 9001 (ISO 9001:2015) fordert unter anderem das systematische "Wissensmanagement". Sie müssen Wissen und Kompetenzen systematisch identifizieren, das für die Erbringung Ihres Leistung notwendig sind. Im Folgenden möchten wir Ihnen eine Checkliste für das Wissensmanagement ISO 9001:2015 geben.
+
|Description=Finding documents in Sharepoint online/Office 365 can be tedious. If you want to restrict your search to certain document types (like: reports, inquiries, CVs, sales orders, invoices) you either end up with too many irrelevant search hits or relevant documents don't show up because they don't include the search term. If you rely on Sharepoint's fulltext search capabilities only, then your users will be frustrated and spend too much time to find the right documents.
 
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The following steps assume that you have Sharepoint Online/Office 365 and a library that contains at least dozens of documents or scanned documents (pdf or image formats). If you are familiar with certain configuration aspects of Sharepoint then you will need 30 minutes to go them through in your tenant. If you require assistance then we are happy to help!</p>
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== Watch the steps in the video: ==
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   <h2>Steps to improve your search experience with meaningful refiners:</h2>
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   <h2>Step 1: Prepare your library</h2>
 
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# Create a term for each document type that you keep in your document library, e.g. inquiry, invoice, sales order, resume
 
# Create a term for each document type that you keep in your document library, e.g. inquiry, invoice, sales order, resume
 
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# Click on "Save" to close the form  
 
# Click on "Save" to close the form  
 
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# Open the "Quick Edit" view of the library.
 
# Open the "Quick Edit" view of the library.
 
# Populate the field "Document types" with meaningful values for a couple of documents per document type. It is not necessary to provide each document with a tag, but the more examples you provide, the better the results will be. You should achieve a coverage of 20% of all documents per document type (and at least 10 examples per document type).
 
# Populate the field "Document types" with meaningful values for a couple of documents per document type. It is not necessary to provide each document with a tag, but the more examples you provide, the better the results will be. You should achieve a coverage of 20% of all documents per document type (and at least 10 examples per document type).
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<big>You have now prepared everything required to teach the "Easy Tagging App" about your way to tag. You can now carry on and install the Easy Tagging App and train the "Learn Tags"-predictor.</big>
 
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  <h2>Step 2: Automatically tag all your documents</h2>
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<p>
 
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=== 4. Install the Easy Tagging App from the App Source (free evaluation!) ===
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=== 1. Install the Easy Tagging App from the App Source (free evaluation!) ===
 
# Open the site settings and click on "Add an App"
 
# Open the site settings and click on "Add an App"
 
# Click on "Sharepoint Store"
 
# Click on "Sharepoint Store"
 
# In the Sharepoint Store: enter "diqa" as search term
 
# In the Sharepoint Store: enter "diqa" as search term
 
# Click on the "Easy Tagging" card to initiate the installation.
 
# Click on the "Easy Tagging" card to initiate the installation.
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<br><br>
 +
:Direct link to the Microsoft App Store:
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<html><a href="https://appsource.microsoft.com/en-us/product/office/WA200000136?tab=Overview" target="_self" title="Go to Microsoft AppSource"> &#9654;&nbsp;Got to Microsoft AppSource</a></html>
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=== 5. Launch the app and grant it the requested permissions ===
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=== 2. Launch the app and grant it the requested permissions ===
 
# Open the site contents again where you should find the newly installed Easy Tagging App
 
# Open the site contents again where you should find the newly installed Easy Tagging App
 
# Click on the App and grant it the requested permissions.
 
# Click on the App and grant it the requested permissions.
 
# The configuration page of the app opens in a new tab.  
 
# The configuration page of the app opens in a new tab.  
 
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<!-- --><div class="col-md-6 col-md-border funktionen imageExpand" style="text-align: justify; >[[File:Launch_the_app_modern.png|x300px|center|middle]]</div>
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=== 6. Connect the Easy Tagging App with the IDAS service ===
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=== 3. Connect the Easy Tagging App with the IDAS service (1/2) ===
 
# In the configuration page of the Easy Tagging App: click on the "Predictors & Taggers" tab
 
# In the configuration page of the Easy Tagging App: click on the "Predictors & Taggers" tab
 
# Click on the link "Click here to connect to IDAS"
 
# Click on the link "Click here to connect to IDAS"
 
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</div>
 
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<!-- --><div class="col-md-6 col-md-border funktionen" style="text-align: justify; ">
 
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=== Teach a "Learn Tags" perdictor to learn from your examples ===
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=== 4. Connect the Easy Tagging App with the IDAS service (2/2) ===
Launch the automatic tagging process for all documents in a library (or a subset) in the "Tag documents"-dialog. Inspect the tagging progress and check the tagging report after the process has completed.
+
# In the connection dialog: select the "IDAS Evaluation Service" tab
 +
# Click on "I accept the terms of use" tick box
 +
# If the service status says "IDAS evaluation service is available", then click on the "connect" button. If the status says something different: click on "refresh status".
 +
# The dialog closes and you can setup a predictor.
 
<!-- --></div>
 
<!-- --></div>
<!-- --><div class="col-md-6 col-md-border funktionen imageExpand" style="text-align: justify; >[[File:Tag_a_library.PNG|x300px|center|middle]]</div>
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<!-- --><div class="col-md-6 col-md-border funktionen imageExpand" style="text-align: justify; >[[File:Connect2.png|center|middle]]</div>
 
</div>
 
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=== Create a tagger that automatically creates tags for all documents (and future documents) ===
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=== 5. Launch the "Learning Wizard" in your library ===
Launch the automatic tagging process for all documents in a library (or a subset) in the "Tag documents"-dialog. Inspect the tagging progress and check the tagging report after the process has completed.
+
# After you have created a connection to the IDAS Evaluation service you can launch the "Learning Wizard" which will guide you through the process to learn from your examples and to tag your documents.
 +
# Return to your library and open the "Library Settings" ribbon.
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# Click on the "Learning Wizard" icon which launches the wizard in a dialog.
 +
# Go through the three steps:
 +
## Click on "Click to start the wizard"
 +
## Step 1: select the language that is used in most of the documents of the library. If you documents in other languages: just select english.
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## Step 1: in the field "Learn to predict tags from this managed metadata column": select the "document types" column that you created in the earlier steps
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## Step 2: your library is analysed for sufficient examples. If you don't have enough examples: please add further examples before you continue with the wizard.
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## Step 3: select the column which will receive the document type tags: just keep the selection.
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## Step 3: click on the link "Start Learning and Tagging".
 +
# The learning and tagging processes are running in the background.
 +
# You can inspect the progress in the library ribbon "Predictors + Taggers"
 
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<!-- --><div class="col-md-6 col-md-border funktionen imageExpand" style="text-align: justify; >[[File:Tag_a_library.PNG|x300px|center|middle]]</div>
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<!-- --><div class="col-md-6 col-md-border funktionen imageExpand" style="text-align: justify; >[[File:Start_learning_wizard.JPG|center|middle]]</div>
 
</div>
 
</div>
 
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=== Update the search schema ===
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=== 6. Important: re-index your document library ===
Launch the automatic tagging process for all documents in a library (or a subset) in the "Tag documents"-dialog. Inspect the tagging progress and check the tagging report after the process has completed.
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# Opent the settings of your library
 +
# Click on "re-index document library"
 +
# Click on "Ok" to close the form
 +
<big>Now all your documents in the library have been provided with tags, and the search index is being updated in the background. You can now carry on and setup the search page that uses these tags.</big>
 
<!-- --></div>
 
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<!-- --><div class="col-md-6 col-md-border funktionen imageExpand" style="text-align: justify; >[[File:Tag_a_library.PNG|x300px|center|middle]]</div>
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</div>
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</p>
 
</div>
 
</div>
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  <h2>Step 3: Create a search center that includes the search refiners</h2>
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<div>
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<p>
 
<div class="row funktionen-row">
 
<div class="row funktionen-row">
 
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=== Create an Enterprise Search Center ===
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=== 1. Create an Enterprise Search Center ===
Launch the automatic tagging process for all documents in a library (or a subset) in the "Tag documents"-dialog. Inspect the tagging progress and check the tagging report after the process has completed.
+
# Open the contents of your Sharepoint site and click on "subsites".
 +
# Create a new sub site by clicking on the "New" action link.
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# A form opens where you specify the new sub site.
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# In the template field: select "Enterprise/Basic Search Center".
 +
# Click on "Create" to create the new seach center.
 
<!-- --></div>
 
<!-- --></div>
<!-- --><div class="col-md-6 col-md-border funktionen imageExpand" style="text-align: justify; >[[File:Tag_a_library.PNG|x300px|center|middle]]</div>
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<!-- --><div class="col-md-6 col-md-border funktionen imageExpand" style="text-align: justify; >[[File:Create_search_center.JPG|center|middle]]</div>
 
</div>
 
</div>
 
<div class="row funktionen-row">
 
<div class="row funktionen-row">
 
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<!-- --><div class="col-md-6 col-md-border funktionen" style="text-align: justify; ">
=== Add the new refiner to the search page ===
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=== 2. Adjust the search schema: map the crawled property to a refinable managed property ===
Launch the automatic tagging process for all documents in a library (or a subset) in the "Tag documents"-dialog. Inspect the tagging progress and check the tagging report after the process has completed.
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# Open the Sharepoint admin center for your tenant.
 +
# Click on the "Search" section
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# In the Search section: click on "Search schema"
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# In the "Search schema" settings: activate the tab "Crawled properties"
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# Search for all crawled properties that start with the string "ows_"
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# Select the crawled property that relates to your "document type"-managed property, e.g. "ows_Document_x0020_type"
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# Create a mapping to the managed property "RefinableString01" (or 00, or any other number).
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# Save the settings.
 
<!-- --></div>
 
<!-- --></div>
<!-- --><div class="col-md-6 col-md-border funktionen imageExpand" style="text-align: justify; >[[File:Tag_a_library.PNG|x300px|center|middle]]</div>
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<!-- --><div class="col-md-6 col-md-border funktionen imageExpand" style="text-align: justify; >[[File:Searchschema.JPG|center|middle]]</div>
 
</div>
 
</div>
 
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=== Verify the refiner values ===
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=== 3. Add the new refiner to the search page ===
Launch the automatic tagging process for all documents in a library (or a subset) in the "Tag documents"-dialog. Inspect the tagging progress and check the tagging report after the process has completed.
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# Open the search center
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# Open the search results page (named "results.aspx")
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# Click on "Edit page"
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# In the page edit view: open the property settings of the Refinement webpart
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# Click on the button "Choose refiners"
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# In the "refinement configuration" dialog: add the refinable managed propery
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(from the search schema step), like: RefinableString00 (or 01 etc).
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# You should see sample values that contain you document types.
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# Click on "Ok" to add RefinableString00 to the refiner
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# Save the modified properties of the webpart by clicking on "OK"
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# Store the modified page.
 
<!-- --></div>
 
<!-- --></div>
<!-- --><div class="col-md-6 col-md-border funktionen imageExpand" style="text-align: justify; >[[File:Tag_a_library.PNG|x300px|center|middle]]</div>
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<!-- --><div class="col-md-6 col-md-border funktionen imageExpand" style="text-align: justify; >[[File:Search_refiner.JPG|center|middle]]</div>
</div>
 
 
 
 
 
</p>
 
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=== 4. verify the search results ===
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# Open the search center
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# Enter "*" as search string and submit the query
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# Inspect the refiner values: they should include your document types
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# Click on a refiner value, like "invoice", in order to restrict your search results to contain only invoices and bills.
  
 +
<big>If the new refiner does not contain values then you have to wait until the Sharepoint online search engine has completed re-indexing your library. If still no values show up then you have to go back to your library settings and click on "re-index library".</big>
 +
<!-- --></div>
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<!-- --><div class="col-md-6 col-md-border funktionen imageExpand" style="text-align: justify; >[[File:Searchresults.JPG|center|middle]]</div>
 
</div>
 
</div>
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</p></div></div>
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==What's next?==
 +
* Add refiners for the document language like: english, french, german, spanisch
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** The Easy Tagging App has a built-in predictor that detects the language that is used in documents. You can simply use that predictor in a tagger to tag all your documents with the language. Similar to the steps in section 3 you would simply create another refiner that allows users to restrict their search results to certain languages.
 +
* Add refiners for important words:
 +
** The Easy Tagging App is able to identify important words from documents and store them in the termstore as a new termset. If you let the tagger tag your documents with them, then your users can use them to filter their search results.
  
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==Questions?==
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Latest revision as of 15:29, 4 November 2020

Main Page > Der DIQA Blog > Blog/Boost document findability with tags in O365
Blog

O365: Boost document findability with autotagging (September 1, 2020)


Finding documents in Sharepoint online/Office 365 can be tedious. If you want to restrict your search to certain document types (like: reports, inquiries, CVs, sales orders, invoices) you either end up with too many irrelevant search hits or relevant documents don't show up because they don't include the search term. If you rely on Sharepoint's fulltext search capabilities only, then your users will be frustrated and spend too much time to find the right documents.

You can provide your users with a better search experience if you use search refiners. Users can further refine their search result by clicking on the refiner values, e.g. to retrieve "sales orders" or "invoices", only. Before you are able to create meaningful search refiners, you have to arrange for a couple of pre-requisites which include tagging documents with tags. This guide shows you how to automatically tag documents with their type (e.g. invoice, sales order, cv, inquiry) and how to provide search refiners that contain these document types.

Frustrating search experience without meaningful refiners:

Tagcloud

Entering the search term "order" returns a lot of irrelevant documents (e.g. a CV) and even misses some sales order documents.

Better: filter documents by type, language, etc:

Tagcloud

If you provide search refiners, then the users will be able to precicely filter for all "sales order" documents, for instance.

The following steps assume that you have Sharepoint Online/Office 365 and a library that contains at least dozens of documents or scanned documents (pdf or image formats). If you are familiar with certain configuration aspects of Sharepoint then you will need 30 minutes to go them through in your tenant. If you require assistance then we are happy to help!


Watch the steps in the video:

What's next?

  • Add refiners for the document language like: english, french, german, spanisch
    • The Easy Tagging App has a built-in predictor that detects the language that is used in documents. You can simply use that predictor in a tagger to tag all your documents with the language. Similar to the steps in section 3 you would simply create another refiner that allows users to restrict their search results to certain languages.
  • Add refiners for important words:
    • The Easy Tagging App is able to identify important words from documents and store them in the termstore as a new termset. If you let the tagger tag your documents with them, then your users can use them to filter their search results.

Questions?

EU Dataprotection Terms

* These fields are required.

Watch it here:
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