1. Create a termset for your classes of emails

1. Open the termstore manager (from the site settings)
2. Create a new termset, named "email categories"
3. Create a term for each email class that is kept in your shared inbox, like: e.g. inquiry, invoice, sales order, resume

2. Create a document library that will contain the emails used for the teach-in

1. Open the site contents of your site
2. Add a library, e.g. "Examples for emails"

3. Create a column for your emails library that contains the class of each example email

1. Open the document library
2. Open the library advanced settings
3. Click on "create column"
4. Enter the name of the new library column, e.g. "email category"
5. Select "managed metadata" as type
6. In the term set settings: select the termset "email categories" (from the step above)
7. Click on "Save" to close the form

4. Copy example emails from the shared inbox to the library

1. Open the shared inbox in a Outlook client and copy the emails into the library (you will receive better classification results with more examples).
2. Tag each example by assigning a term to it.
3. As soon as you have provided each example email with a tag, you can initiate the training.

5. Install the Easy Tagging App from the App Source (free evaluation!)

1. Open the site settings and click on "Add an App"
2. Click on "Sharepoint Store"
3. In the Sharepoint Store: enter "diqa" as search term
4. Click on the "Easy Tagging" card to initiate the installation.

Direct link to the Microsoft App Store:

▶ Got to Microsoft AppSource

6. Launch the app and grant it the requested permissions

1. Open the site contents again where you should find the newly installed Easy Tagging App
2. Click on the App and grant it the requested permissions.
3. The configuration page of the app opens in a new tab.

7. Connect the Easy Tagging App with the IDAS service (1/2)

1. In the configuration page of the Easy Tagging App: click on the "Predictors & Taggers" tab
2. Click on the link "Click here to connect to IDAS"

8. Connect the Easy Tagging App with the IDAS service (2/2)

1. In the connection dialog: select the "IDAS Evaluation Service" tab
2. Click on "I accept the terms of use" tick box
3. If the service status says "IDAS evaluation service is available", then click on the "connect" button. If the status says something different: click on "refresh status".
4. The dialog closes and you can setup a predictor.

9. Launch the "Learning Wizard" in your library

1. After you have created a connection to the IDAS Evaluation service you can launch the "Learning Wizard" which will guide you through the process to learn from your examples and to tag your documents.
2. Return to your library and open the "Library Settings" ribbon.
3. Click on the "Learning Wizard" icon which launches the wizard in a dialog.
4. Go through the three steps:
   1. Click on "Click to start the wizard"
   2. Step 1: select the language that is used in most of the documents of the library. If you documents in other languages: just select english.
   3. Step 1: in the field "Learn to predict tags from this managed metadata column": select the "document types" column that you created in the earlier steps
   4. Step 2: your library is analysed for sufficient examples. If you don't have enough examples: please add further examples before you continue with the wizard.
   5. Step 3: select the column which will receive the document type tags: just keep the selection.
   6. Step 3: click on the link "Start Learning and Tagging".
5. The learning and tagging processes are running in the background.
6. You can inspect the progress in the library ribbon "Predictors + Taggers"

1. Install the Easy Tagging App from the App Source (free evaluation!)

1. Open the site settings and click on "Add an App"
2. Click on "Sharepoint Store"
3. In the Sharepoint Store: enter "diqa" as search term
4. Click on the "Easy Tagging" card to initiate the installation.

Direct link to the Microsoft App Store:

▶ Got to Microsoft AppSource

2. Launch the app and grant it the requested permissions

1. Open the site contents again where you should find the newly installed Easy Tagging App
2. Click on the App and grant it the requested permissions.
3. The configuration page of the app opens in a new tab.

3. Connect the Easy Tagging App with the IDAS service (1/2)

1. In the configuration page of the Easy Tagging App: click on the "Predictors & Taggers" tab
2. Click on the link "Click here to connect to IDAS"

4. Connect the Easy Tagging App with the IDAS service (2/2)

1. In the connection dialog: select the "IDAS Evaluation Service" tab
2. Click on "I accept the terms of use" tick box
3. If the service status says "IDAS evaluation service is available", then click on the "connect" button. If the status says something different: click on "refresh status".
4. The dialog closes and you can setup a predictor.

5. Launch the "Learning Wizard" in your library

1. After you have created a connection to the IDAS Evaluation service you can launch the "Learning Wizard" which will guide you through the process to learn from your examples and to tag your documents.
2. Return to your library and open the "Library Settings" ribbon.
3. Click on the "Learning Wizard" icon which launches the wizard in a dialog.
4. Go through the three steps:
   1. Click on "Click to start the wizard"
   2. Step 1: select the language that is used in most of the documents of the library. If you documents in other languages: just select english.
   3. Step 1: in the field "Learn to predict tags from this managed metadata column": select the "document types" column that you created in the earlier steps
   4. Step 2: your library is analysed for sufficient examples. If you don't have enough examples: please add further examples before you continue with the wizard.
   5. Step 3: select the column which will receive the document type tags: just keep the selection.
   6. Step 3: click on the link "Start Learning and Tagging".
5. The learning and tagging processes are running in the background.
6. You can inspect the progress in the library ribbon "Predictors + Taggers"

6. Important: re-index your document library

1. Opent the settings of your library
2. Click on "re-index document library"
3. Click on "Ok" to close the form

Now all your documents in the library have been provided with tags, and the search index is being updated in the background. You can now carry on and setup the search page that uses these tags.

1. Create an Enterprise Search Center

1. Open the contents of your Sharepoint site and click on "subsites".
2. Create a new sub site by clicking on the "New" action link.
3. A form opens where you specify the new sub site.
4. In the template field: select "Enterprise/Basic Search Center".
5. Click on "Create" to create the new seach center.

2. Adjust the search schema: map the crawled property to a refinable managed property

1. Open the Sharepoint admin center for your tenant.
2. Click on the "Search" section
3. In the Search section: click on "Search schema"
4. In the "Search schema" settings: activate the tab "Crawled properties"
5. Search for all crawled properties that start with the string "ows_"
6. Select the crawled property that relates to your "document type"-managed property, e.g. "ows_Document_x0020_type"
7. Create a mapping to the managed property "RefinableString01" (or 00, or any other number).
8. Save the settings.

3. Add the new refiner to the search page

1. Open the search center
2. Open the search results page (named "results.aspx")
3. Click on "Edit page"
4. In the page edit view: open the property settings of the Refinement webpart
5. Click on the button "Choose refiners"
6. In the "refinement configuration" dialog: add the refinable managed propery

(from the search schema step), like: RefinableString00 (or 01 etc).

1. You should see sample values that contain you document types.
2. Click on "Ok" to add RefinableString00 to the refiner
3. Save the modified properties of the webpart by clicking on "OK"
4. Store the modified page.

4. verify the search results

1. Open the search center
2. Enter "*" as search string and submit the query
3. Inspect the refiner values: they should include your document types
4. Click on a refiner value, like "invoice", in order to restrict your search results to contain only invoices and bills.

If the new refiner does not contain values then you have to wait until the Sharepoint online search engine has completed re-indexing your library. If still no values show up then you have to go back to your library settings and click on "re-index library".